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Guide to workplace professionalism

Guide to workplace professionalism

What does it mean to be a professional at work? And how does professional behavior affect your career?


These questions and more provide the foundation for this course on workplace professionalism. Here, you’ll learn the basics of professional behavior at work with examples of do’s and don’ts in real-world scenarios. Then, you’ll learn the fundamentals of professional communication, whether through emails, phone calls, or other formal and informal situations. When finished, you’ll understand how to build professionalism into every aspect of your job


  • The Fundamentals of Workplace Professionalism

  • How to Write Professional Business Emails

  • Phone Etiquette for Professionals

  • Formal vs. Informal Communication

  • Check Your Understanding

  • Summary & Feedback


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